Ahmad Issa

GIS Developer for Web GIS systems.

ArcGIS Experience Builder specialist.

Esri platform support analyst.

I build and support Web GIS solutions using ArcGIS Experience Builder, ArcGIS Online, ArcGIS Enterprise, JavaScript, TypeScript, React, and REST APIs.

My work connects spatial data, custom widgets, data-driven maps, platform diagnostics, and clear technical delivery.

Contact Me View CV

System Focus

Web GIS ArcGIS Services Custom Widgets

Coordinates

Amman, Jordan GIS + Frontend

01 About Me GIS development, Esri support, and frontend delivery profile

About Me

Computer Engineer focused on GIS development, Esri support, and Web GIS applications.

Spatial applications with production discipline.

I combine frontend engineering with Esri platform experience to deliver practical GIS applications. My work spans ArcGIS Experience Builder custom widgets, dashboards, ArcGIS REST service integration, SaaS and PaaS troubleshooting, incident analysis, and technical documentation for client-facing GIS workflows.

2026 GIS Developer at gistec

Esri Support and platform diagnostics

Web GIS React, TypeScript, REST services

GIS Development

ArcGIS Experience Builder Developer Edition, ArcGIS Maps SDK for JavaScript, ArcGIS Online, ArcGIS Enterprise, Web Maps, Feature Layers, and ArcGIS REST services.

Frontend Engineering

HTML5, CSS, SCSS, SASS, JavaScript, TypeScript, React.js, responsive layouts, reusable UI components, and browser-based data visualization.

Platform Support

SaaS and PaaS application support, incident handling, root cause analysis, logs, access control, authentication, and SLA-driven ticket resolution.

Data and Integration

REST APIs, ArcGIS services, SQL Server, PostgreSQL, database connectivity, data stores, and map-driven integration workflows.

Bachelor's Degree in Computer Engineering

United Arab Emirates University, August 2020 to December 2024.

Make an Impact with Modern Geo Apps

Esri-focused learning around modern GIS applications and practical ArcGIS workflows.

Front-End Development

HTML, CSS, JavaScript, responsive UI, and modern web application patterns.

Project Management Foundations

Planning, organizing, and executing projects with clear communication and team coordination.

Data Science and Networking

Cisco Networking Academy coursework in data analysis, IP addressing, subnetting, and network troubleshooting.

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Professional Experience

gistec, Esri support, and GIS application delivery.

Geographic Information System Developer

gistec | Apr 2026 to Present | Amman, Jordan

Building GIS solutions and custom Web GIS workflows using ArcGIS technologies, JavaScript, HTML5, and modern frontend patterns.

ArcGIS Experience Builder JavaScript Web GIS

Technical Support Analyst

gistec | Sep 2025 to Apr 2026 | Amman, Jordan

Supported Esri Support Center workflows by troubleshooting ArcGIS Online, ArcGIS Enterprise, platform access, service behavior, logs, data issues, and customer incidents.

ArcGIS Online ArcGIS Enterprise RCA SLA Support

Web Developer

gistec | Sep 2024 to Aug 2025 | Amman, Jordan

Developed and customized ArcGIS Experience Builder widgets, GIS dashboards, REST API integrations, and responsive web interfaces for government and enterprise GIS workflows.

React TypeScript REST APIs Custom Widgets

Researcher

United Arab Emirates University | Jun 2022 to Sep 2024 | Al Ain, UAE

Co-authored the IEEE-published paper Evaluating a Virtual Assistant's Effectiveness in Enhancing in-Vehicle Safety: A Comparative Study for ASET 2025 and contributed to a smart city optimization platform using IoT and machine learning concepts.

Research IoT Machine Learning

Selected Projects

GIS, support, web, and applied research work with confidential client details removed.

Government GIS Dashboards

ArcGIS Experience Builder dashboards and widgets for map-driven public-sector workflows.

Experience Builder Web Maps

Custom Experience Builder Widgets

Reusable React and TypeScript widgets for filtering, map interaction, and ArcGIS services.

React TypeScript

Esri Support and Platform Diagnostics

Case analysis, access checks, service diagnostics, log review, and RCA documentation.

ArcGIS Enterprise RCA

Evaluating a Virtual Assistant's Effectiveness in Enhancing in-Vehicle Safety

IEEE-published ASET 2025 conference paper on multimodal in-vehicle safety interfaces.

DOI

Smart City Optimization Platform

IoT and machine learning concept for urban planning, environmental sensing, and decisions.

IoT Machine Learning

Autonomous Smart Car Robot

Embedded navigation and computer vision prototype for line following and obstacle avoidance.

OpenCV Robotics

Portfolio Website

Static HTML, CSS, and JavaScript portfolio refined for GIS development and Esri experience.

HTML CSS JavaScript

Skill Matrix

Esri, Web GIS, support, and frontend delivery.

Esri GIS Stack

ArcGIS Experience Builder, ArcGIS Maps SDK 4.x, ArcGIS Online, ArcGIS Enterprise, Web Maps, Feature Layers.

Frontend

TypeScript, JavaScript, React.js, HTML5, CSS, SCSS, SASS, responsive UI, reusable components.

Support Operations

SaaS and PaaS support, incident management, escalations, RCA, service logs, SLA prioritization.

Data and APIs

REST APIs, ArcGIS REST services, SQL Server, PostgreSQL, authentication, access control, data stores.

Tools

Git, VS Code, Visual Studio, Jupyter Notebook, Anaconda, Cisco Packet Tracer, Microsoft Office.

Delivery

Technical documentation, knowledge-base content, client troubleshooting, and agile collaboration.

Contact

Reach me for GIS development, Web GIS delivery, and Esri platform support work.

Let's build reliable spatial applications.

I focus on practical systems: custom Experience Builder widgets, map-driven dashboards, ArcGIS service integration, and production troubleshooting.

Email Me LinkedIn

AddressAmman, Jordan

Phone+962 79 111 8973

Emailahmedsalemghaleb@gmail.com

LinkedInlinkedin.com/in/ahmad-issa